COME WORK WITH US
Join an Award-Winning Workplace
OUR VALUES
IMPROVE HEALTH
We support a culture that improves the health of our employees, the community, and the environment.
Don’t be afraid to try
Take smart risks to support sustainable work. We own mistakes and learn from them.
Everyone is important
Every person should be treated with benevolence, dignity, empathy, and respect.
Aim to get the right things done
Solve problems, don’t push solutions.
Strive to do our best
A high performing team challenges itself from within. We push each other.
WE’RE MORE THAN JUST A JOB.
REMOTE EMPLOYER
We’re a pre-pandemic remote employer; we provide our employees with the technology and resources needed to work from the comfort of their homes.
FUN INSIDE THE WORKPLACE
Team building activities, celebrations for things happening in our personal lives, group lunches, quarterly employee recognition awards with props, and dressing up for holidays are just a few of the ways we like to spend our time together.
Flexible Work Schedules
We offer flexible work schedules and unlimited paid time off because we trust our employees and understand that life happens during the “normal” work week.
PROFESSIONAL DEVELOPMENT
We’re a learning organization that prioritizes professional development opportunities and career growth, regularly promoting from within.
SAFE SPACE
We foster a safe space for our employees to talk about their individual differences, life experiences, and unique capabilities through voluntary employee resource groups focused on diversity, equity, and inclusion (DEI) practices.
HEALTH CARE
Reap the benefits of our affordable health care plans for employees and their families, a retirement plan, tuition reimbursement, and more.
READY TO JOIN US?
We’re Hiring!
PERFORMANCE CONSULTANT — CAPITAL REGION
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
WHY YOU SHOULD JOIN HEALTHY ALLIANCE
We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
- Competitive compensation package
- Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
- 401K with a company match
- Unlimited paid time off after 90 days of employment
- Company-sponsored training and certification opportunities
- Remote employer with flexible work schedules
- A workplace that values safety, respect, employee engagement, recognition, and diversity
- Salary range: $65,000 – $75,000/year commensurate with experience
WHO YOU ARE
The Performance Consultant (PC) role works directly with network partners to ensure successful implementation and execution of Healthy Alliance contracts. PCs are responsible for managing partners’ participation and performance, assessing needs, and providing strategic development of plans to align partner performance with successful implementation of contract deliverables.
WHAT YOU’LL DO
- Oversee partner contract and performance management.
- Conduct partner risk assessments and identify any barriers that impact meeting contract deliverables and resolve issues, when appropriate.
- Identify partner needs and connect to appropriate Healthy Alliance stakeholders.
- Track and communicate monthly partner performance to internal and external stakeholders.
- Maintain current knowledge and understanding of Medicaid and local transformation, including Waiver programs, Triple Aim, and value-based purchasing.
WHAT YOU’LL NEED
Education
- Bachelor’s degree required. Significant and relevant work experience may be accepted in lieu of educational experience. Degree in health, social services, or a related field preferred.
Professional Work Experience
- Consulting, account management, health or business administration, social work, human service, or nursing experience preferred.
- Experience with clinical process improvement and performance improvement.
- Advanced knowledge and understanding of social drivers of health, community-based organizations (CBOs), clinical care settings, Delivery System Reform Incentive Payment (DSRIP) program, and value-based purchasing (VBP).
- Experience with health systems and MCO organizations.
Skills, Knowledge, and Abilities
- Ability to lead others in a team-based environment with dedication to support co-workers.
- Comfortable working in a fast-paced, dynamic environment while maintaining focus on key goals.
- Excellent organizational skills.
- Excellent oral and written communication skills.
- Ability to work independently to manage multiple projects and activities with little to no supervision.
- Familiarity with process mapping and workflow analysis tools.
- Proficiency in Microsoft Office applications including Excel, Access, and PowerPoint.
- LEAN experience/certification preferred.
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!
EQUAL OPPORTUNITY EMPLOYER
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
PRIVACY REQUIREMENT
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer.
REFERRAL NAVIGATOR — CAPITAL REGION
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
As a 2019-23 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
WHY YOU SHOULD JOIN HEALTHY ALLIANCE
We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
- Competitive compensation package
- Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
- 401K with a company match
- Unlimited paid time off after 90 days of employment
- Company-sponsored training and certification opportunities
- Remote employer with flexible work schedules
- A workplace that values safety, respect, employee engagement, recognition, and diversity
- Salary range: $45,000 – $55,000/year commensurate with experience
WHO YOU ARE
As a Referral Navigator, you’ll be responsible for receiving, prioritizing, monitoring, and triaging referrals that require service connections across community-based and clinical organizations. This position is also responsible for working within the Healthy Alliance Solution Suite, including Unite Us and the Ride Health transportation platforms. This position is directed by the Referral Coordination Manager.
WHAT YOU’LL DO
- Manage incoming referrals received by the Referral Coordination Center, using various technology platforms to ensure successful and timely connections are made between clients (community members) and the appropriate community partner that best meets community members’ needs.
- Maintain effective communication with community members and/or referring organizations to ensure acceptance and resolution of referrals by the receiving organization or to redirect the referral to another provider, if necessary.
- Document progress and action taken with each referral, as detailed in the Network Standards.
- Report-out on partner effectiveness and efficiencies to the Referral Coordination Manager or the appropriate contact and escalate unresolved community member/service issues timely.
- Share concise feedback on the Solution Suite’s successes and challenges and continue to look for opportunities to enhance and simplify the user experience.
- Manage content and maintain processes to support effective partner communication with updated marketing materials/collateral.
- Actively engage in learning and sharing knowledge to support new products that will be rolled out as part of the Healthy Alliance Solution Suite.
- Some local travel (20%) to local assigned partner sites and/or community events.
WHAT YOU’LL NEED
Education
- Associate degree in health, social services, or related field preferred. Equivalent work experience in a related field may be considered in lieu of degree requirements.
Professional Work Experience
- Minimum of 5+ years related experience in a clinical, non-profit, or managed-care organization environment preferred.
- Extensive knowledge and understanding of health equity, social drivers of health, and social care data.
Skills, Knowledge, and Abilities
- Excellent communication and presentation skills.
- Ability to build collaborative working relationships with others inside and outside the organization through cooperation and mutual respect. Capacity to inspire and motivate others.
- Thrive working with multiple systems and processes.
- Extremely detailed-oriented and capable of multitasking.
- Proven track record of hitting key metrics, defining effective data-driven network development strategies, and problem-solving.
- Proficient computer skills and willingness to learn additional software applications.
- Demonstrated ability to thrive in a challenging environment.
- Perform all work in accordance with Healthy Alliance core competencies and values.
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!
EQUAL OPPORTUNITY EMPLOYER
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
PRIVACY REQUIREMENT
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer.
TECHNICAL BUSINESS ANALYST
At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.
As a 2019-22 Albany Business Review’s Best Places to Work and a 2021-2023 Modern Healthcare’s Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
WHY YOU SHOULD JOIN HEALTHY ALLIANCE
We offer amenities, professional development opportunities, events, and programming that supports the interests of our teams, while expanding and enriching our culture. Some of the benefits you can expect when you join Healthy Alliance include:
- Competitive compensation package
- Comprehensive insurance benefits available the 1st of the month after hire, including but not limited to medical, dental and vision, group short-term disability and life insurance with buy-up options, flexible spending and HSA company contributed accounts and more.
- 401K with a company match
- Unlimited paid time off after 90 days of employment
- Company-sponsored training and certification opportunities
- Remote employer with flexible work schedules
- A workplace that values safety, respect, employee engagement, recognition, and diversity
- Salary range: $75,000 – $90,000/year commensurate with experience
WHO YOU ARE
The Technical Business Analyst evaluates business processes, functions, and procedures to determine needs and develop strategies to drive business decisions that are likely to lead to the best return on investment.
WHAT YOU’LL DO
- Elicit business needs and reporting requirements using multiple methods (e.g., interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis task, workflow analysis, and/or requirements workshops).
- Analyze business requirements and translate into system requirements. Create documentation regarding system specifications, RACI matrices, use cases, sequence and workflow diagrams, future state proposals, testing plans, issue logs, project plans, and more.
- Collaborate closely with developers on implementation, configuration of solutions, and prioritization of business value.
- Develop and execute test plans to facilitate quality control processes.
- Manage requirements traceability and changes to requirements through effective use of change control processes and tools.
- Conduct analysis and design at a complex level with consideration for people, processes, and systems while focused on efficiency and quality improvement.
- Support data management to ensure data is complete, reliable, and valid.
- Identify opportunities to streamline and automate processes, develop process improvements, or re-engineer as needed to meet the long-term business strategies.
- Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms.
- Build and maintain collaborative relationships with internal and external customers and stakeholders.
- Facilitate meetings and presentations to diverse audiences (i.e., stakeholders, customers, etc.).
WHAT YOU’LL NEED
Education
- Bachelor’s degree required in information systems, systems analysis, computer science, engineering, science, finance, economics, statistics, or related fields.
Professional Work Experience
- Minimum of 3-5 years of experience in business analysis, data analysis and reporting, and software testing required.
- Experience in health care or social care services industries is preferred.
Skills, Knowledge, and Abilities
- Ability to implement vendor software and related technical experience required.
- Experience with software development lifecycle and agile development required.
- Experience and proficiency in Microsoft Office (i.e., Word, Excel, PowerPoint, etc.).
- Experience and proficiency in flowchart and diagram tools (i.e., Microsoft Visio, Lucidchart, etc.).
- Report development experience using database and reporting tools, including SQL, Tableau, and Power BI preferred.
- Demonstrated experience using current business process management and automation tools.
- Familiarity with AWS and Azure.
- Excellent written and verbal communication skills with the ability to articulate business and technical concepts among both internal and external customers.
- Ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods.
- In-depth understanding of organizational data flow and its use in management decision-making required.
- Demonstrated analytical, critical thinking, and problem-solving abilities.
- Superior presentation and negotiation skills.
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to twenty (20) pounds independently or with assistance.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
YOUR NEXT CAREER OPPORTUNITY IS AT HEALTHY ALLIANCE!
EQUAL OPPORTUNITY EMPLOYER
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]
PRIVACY REQUIREMENT
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer
