Alliance's team is made up of nurses, doctors, social workers, community health workers, IT specialists, and experts from multiple disciplines. Working together, in partnership with your team, to transform care to improve health. Just like you, we go to work each day in service of others.

Senior Leadership

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Jacob Reider
Chief Executive Officer
I am a family physician who wants the world to be more healthy. I have worked for decades to improve the health of our communities through the innovative use of technology, and the promotion of benevolence in business. I am currently CEO of Alliance For Better Health, a New York DSRIP care transformation initiative, Chief Health Officer of Health Coda, and co-founder of RS Partners, a health IT consulting and investing firm. I previously served as the Deputy National Coordinator for Health Information Technology at the US Department of Health and Human Services. In my three years at HHS, I was responsible for the policies and programs designed to improve health through the development and implementation of safer, more resilient, reliable, usable, helpful and interoperable information technology. I have more than 20 years of experience in health information technology with a special interest in user experience, clinical decision support and information portability. I served as the CMIO Allscripts, of one of the nation’s largest health IT developers, and was Associate Dean for Biomedical Informatics at Albany Medical College where I continue to teach on an adjunct basis. I co-founded four successful health IT start-up companies, and have held Directorships on boards of both nonprofits and private companies. I have also held leadership roles in the American Medical Informatics Association and the New York State Academy of Family Physicians. My interests include organizational leadership and culture, shared clinical decision-making and evidence-based management of common outpatient conditions.
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Amy Bloom
Chief Operating Officer
I am at Alliance because I believe in health equity and distributive justice for all. In my role as COO, I aim to align strategy and operations to ensure the right people are working on the right projects to achieve Alliance’s mission and goals. I also believe our organization’s success relies on fostering a creative, thoughtful, and meaningful work environment. I have worked in upstate New York for almost 15 years in program management, development and fundraising, and operational re-organization initiatives in health care, education and the arts. I am also an Adjunct Professor in the Bioethics and MBA programs at Clarkson University’s Capital Region Campus. Prior to my time in upstate New York, I lived and worked in health care and IT in the Boston and in Washington DC. I received a Master of Public Health from West Virginia University and a Bachelor of Arts in philosophy from Haverford College. Currently, I am the Governance Chair of the Hudson Headwaters Health Foundation and have served on that board since 2013. Prior board experience includes Saratoga Independent School, Saratoga Arts Fest and the Saratoga Performing Arts Center Action Council. I live in Saratoga Springs in the wintertime and spend my summers on Lake George, near Bolton Landing.
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Lauren Ayers
Chief Financial Officer
I am here because I believe the transition to a value-based payment world is integral to the success of our healthcare system. In my role, I am the lead on all finance-related activities, including fiscal stewardship, budget, and value-based payment. I work with a multi-disciplinary team to create strategic and innovative funds flow models that support our communities, while readying our partners for a value-based world. Prior to joining Alliance, I served as the CFO for the Albany Medical Center PPS, now known as Better Health for Northeast NY. In that role, I lead the PPS’ fiscal and value-based payment initiatives. I have also held various financial and operational roles in a large multi-specialty physician practice, insurance brokerage firm, and a worker’s compensation association. I spend my free time with my family in the Adirondacks as much as possible.
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Colleen Russell
Chief Health Information Officer/CIO
Here’s my Why: As a nurse, my main purpose will always be to make sure that patients get the best care possible, at the least cost, and the most efficient effort from each caregiver and service provider. My role as Chief Health Information Officer at Alliance allows me to use my combination of clinical and IT experience to achieve this goal within the public health sector. My past experience includes over 20 years’ in healthcare as a nurse, including cardiac critical care; electrophysiology; information systems/technology and business systems of hospitals. I have initiated and led hospitals to implement and make efficient use of electronic health records (EHR’s) as well as meet Meaningful Use. I’m a member of the Health Information Management & Systems Society (HIMSS), where I helped to guide the national direction of Nursing/Clinical Informatics. I continue this effort as a member of the College for Healthcare Information Management Executives (CHIME). As a Board member representative at HIXNY, I bring the voice of DSRIP and pop health to the table. I am the daughter of a single mom, who used government systems when they were needed. I am wife to a native Albanian, Barry Koblenz. You may have had your ears pierced by my father-in-law, Chic Koblenz, at Orange Blossom Jewelers, back in the day….. And I am a Mom to 2 adopted and spoiled dogs.
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Brooke Hemstead
VP, Community Relations and Strategy
I am here because I believe all people are worthy and deserving of healthy lives. In my role, I drive strategies that help engage and steward key internal and external stakeholders to successfully execute Alliance’s vision for improved health of the communities we serve. I lead collaborative and innovative processes to engage stakeholders and support the strategic direction and decision-making of Alliance. Key to this work is ensuring stakeholders are recognized, and view themselves as partners in the development and delivery of the our strategic goals. Prior to joining Alliance, I served on the leadership team of Provide, Inc., a national reproductive health organization, developing strategies to engage stakeholders positioned to help scale providers efforts. In that role, I lead core work in communications, brand development, marketing, and donor relations. Additionally, I’ve held roles in strategic engagement at the Harvard Kennedy School of Government. I currently serve on the Board of Directors of the Saratoga Institute, providing incubation space and structure for innovative regional programs. I am also a volunteer with Code Blue Saratoga. I live in my hometown of Saratoga Springs with my beautiful family.
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Mary Hardy
VP, Solutions Management
I joined Alliance for Better Health to be part of a team that is driving change in the care delivery model. We focus not only on transactional improvements, but also on building sustainable healthcare processes that will continue to improve the lives of so many in our local communities; I am proud to be part of such a passionate team. I lead the analytics and solutions team that assess current state and deploy solutions to carry our partners and their members to an improved future state delivery model. We utilize data to understand what areas need the most focus and from that information bring to market disruptive solutions that make the biggest impact on the delivery of care for the members we serve. Prior to joining Alliance, I worked in the healthcare technology sector for over 25 years, for both large and early stage start-up organizations, bringing to market various data and analytics solutions focused on improving outcomes, reducing cost and improving patient satisfaction; yes, the Triple Aim! I am very active in the care of disabled family members, so the cause is a very real part of my life. I live in Saratoga Springs with my husband, 3 children and our dog and enjoy all the area has to offer!

Solutions Management

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Amelia Kelly
Manager, Data Analytics
I joined Alliance for Better Health because I know social and economic opportunity are the cornerstones to good health. My position as a Data Analyst here at Alliance allows me to pursue my passion of empowering communities to leverage data to improve health outcomes. I hold a Master of Public Health with a concentration in epidemiology. My vast experiences in direct service work led me down the path to becoming a healthcare analyst. Whether I was serving as an emergency medical technician in my home town, conducting development work in a youth home in Montana, or facilitating migrant farm worker outreach in the Hudson Valley, the populations I was living and working among had one common denominator: lack of access to basic social resources. I find fulfillment in taking every opportunity possible to learn the unique needs of specific populations. In my spare time, I enjoy outdoor activities such as hiking and running, and, of course, my four-legged friends.
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Kristen Scholl
VP, Population Health
I am here because I see DSRIP as a great, possibly once in a lifetime, opportunity to make a difference for the Medicaid population by removing barriers to health equity using federal and state funds. In my role, success means facilitating the provision of technology solutions, funding or guidance to Alliance partners to assist with collaboration and innovation. Sometimes, just bringing the right people together in a room (often traditional healthcare providers and community based organizations) can result in discussion and workflow redesign that fosters meaningful change in the community. Prior to joining Alliance in January 2016, I was introduced to Medicaid Redesign and DSRIP from the perspective of a Medicaid Managed Care Organization (MCO). Most recently, I was the Medicaid Operations Director at MVP Health Care. I have more than 25 years of experience in various roles with MCOs which has provided me with the expertise to contribute to the Alliance goal of preparing for success in a value based payment environment. I enjoy spending time with my family including my husband and adult children who both live in New England (but are still Yankee fans!) and outdoor activities including running, kayaking, hiking and walking the dog!
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Paul Pritchard
Senior Data Analyst
I am a data analyst at Alliance which means I try and turn raw data into actionable items. These action items allow our partners to better serve the Medicaid population. I think everyone deserves to have quality care no matter where you are in life. Before Alliance I had graduated with honors from SUNY New Paltz with a degree in Finance. I got into data science after taking a class and working on a couple projects with my professor . In my spare time I work on public source data projects and always will enjoy a good movie.
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Sonya Hovsepian
Medical Director, Population Health
Joining Alliance fortuitously fulfilled a dream I concocted while learning about the interlocking nature of social justice. I believe in the value of each individual and the importance of structuring society to unlock and maximize this potential. As such, I see DSRIP as a precious opportunity to make the region healthier and more equitable. At Alliance, I offer both clinical and public health perspectives on the bright and energizing multidisciplinary team. I meet with partners to help with understanding quality metrics and problem solving ways to improve on them, to understand value based payment, and get excited about new, thoughtful initiatives. I work with the Analytics team to develop strategy for obtaining, digesting, and using data to support decision making. I also look to continuously learn about evidence based programing and answering questions by searching through the evidence. I trained in Family Medicine, beginning at a brand new program in Boston (I like trying new things!) and finishing at the Albany Family Medicine Residency, a wonderful, welcoming, caring, supportive program. I studied health program implementation while obtaining my Masters in Public Health at Emory in Atlanta, focusing on prisoner health and developing a screening program in the men’s prison in Port-au-Prince, Haiti. Locally, I have also done nutrition education at RISSE and engage with Troy-based organizations as a resident. On a personal note, I love plants and nature and have a personal interest in understanding the body’s ability to heal itself.

Program Administration

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Gordon Collier
Program Specialist
I am here because I realize the need and value of advocacy and change in health; for me, Alliance became that opportunity to hone that voice. In my role, I work directly with behavioral health organizations and clinics to intentionally improve the quality of care for Medicaid patients coping with mental health and substance use diagnoses. As a social worker, I’m passionate about helping in the facilitation of change; whether individually or community wide. Much of my experience has been in and around mental health and substance use. Prior to my work with Alliance, I served as the Mental Health Specialist at Albany Medical Center’s AIDS Treatment Center helping patients living with HIV/AIDS engage in mental health services and providing supportive counseling. I also worked at New Choices Recovery Center leading their Medicaid Redesign Team Housing First initiative for Permanent Supportive Housing; working with the homeless population coping with substance use. I currently serve on the Board of Directors of the Albany Damien Center, enhancing the lives of people affected by HIV/AIDS in an affirming environment. I also volunteer with Community Father Inc of Schenectady NY, In Our Own Voices and the Empowerment Center of Albany NY. I enjoy traveling internationally
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Brianna Brennan
Senior Director, Performance and Data Strategy
I am here because I love change and the DSRIP Program is changing health care in unprecedented ways. In my role, I drive performance improvement leveraging the clinical expertise of our partner network and robust data analytics platform. I lead a team of Account Managers that deploy to Alliance partners equipped with tools and expertise to guide through this changing climate. The lynchpin to our success is developing relationships with our network of providers, our goal is to remove complexities, understand barriers and seek opportunities. Our providers are at the front lines of the change and their satisfaction is critical to the quality of care that is being delivered. Prior to joining Alliance, I was a DSRIP Program Manager for Public Consulting Group providing administrative oversight of the Program for New York State. I have experience consulting with large Health Systems and Community Based Organizations and in 2016, I was granted a Federal Utility Patent for a data capture technology. I am a volunteer for Brandon’s House, an international prisoner rights foundation. My favorite activity is hanging out by the campfire on Friday nights with my family.
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Mandy Senko
Director, Behavioral Health
I have an M.S. and B.S. Child and Family Studies and Advance Certificate of Study in Health Services Management and Policy from Syracuse University. I have an extensive history working in health care, specifically behavioral health with a focus on quality improvement, performance improvement, regulatory readiness, risk management, operations and strategic planning. I am passionate about working to help improve access and care for patients who receive behavioral health and substance abuse treatment and services. I am here to use my skills and tools to efficiently look at process, improve outcomes, spark and elicit organizational change and bring organizations together for collaboration. My family and I moved from Maryland to the Albany area in 2018 and currently live in Slingerlands.
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Sabrina Corn
Account Specialist
I am here because I think it is important to treat everyone, regardless of social status or wealth, with respect and care. I believe that the patient population we serve deserves health equity, and know that by working through Alliance, we can provide them the opportunity to receive the holistic care they deserve. I believe that we can provide support to our partners with identifying areas of opportunity for them to make systemic improvements that will provide patients with care that meets their physical and social needs. I have a Bachelor’s in Communications, but of course was drawn to the psychology and interpersonal communication aspects of human nature during my college career. I have been in the Human Service field for almost ten years and have operated in the capacity of assisting and advocating for patients and/or consumers. I am passionate about various local charities that I support. I live in Troy and recently purchased my first home with my wonderful boyfriend. I also enjoy outdoor activities especially kayaking and being by the water.
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Caitlin Collins
Account Specialist
I am with Alliance for Better Health because the power of empathy is invaluable in understanding patients lives. Vulnerable populations deserve their voice to be heard and I am proud to advocate for them. I am also privileged to work within various agencies to teach them systemic ways of improving the outcome for patients. It is truly gratifying to make a difference in someone’s life both directly and indirectly. My previous experience in my education and work has brought me to this point allowing me to bring a unique perspective to advocate for patient’s voices. My journey toward innovation and transformation began when I received my GED, graduated community college, then double majored in Sociology and Women’s, Gender, and Sexuality Studies at SUNY Albany. Being so close to our population throughout my life, my career has evolved from starting at an agency called Springbrook working specifically with children diagnosed with Autism and most recently worked as an advocate at the Equinox Domestic Violence Shelter. I have also volunteered for Planned Parenthood Sexual Assault Support Line where I would provide rape crisis intervention at various hospitals in the Capital Region. Moving from Oneonta, NY to the Capital Region was the best decision I’ve made and am proud to serve our community both at the patient level and with providers that give access to resources for patient’s. My passion for serving the underserved has flourished with Alliance for Better Health.


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Lynn Migliore
HR Coordinator
I am here to be part of a powerful team of creative minds that work together to improve the quality of care delivered to Medicaid and uninsured individuals in our community. In my role as HR Coordinator, I handle all administrative duties for the Human Resources department and Finance. I support a broad range of activities including benefit administration, 401K, Payroll, time and attendance, recruiting, HR policies, on/off boarding and act as an employee liaison to management. Prior to joining Alliance, I served as Office Manager and Payroll for Innovative Health Alliance of New York, LLC. My background consists of a variety of roles including Business Development, Office Management, Administrative and customer service. When I’m not working I love spending time with my family and friends. My favorite place to be in the summer months is at my camp located in the beautiful Adirondacks.
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Philip Cassidy
Project Manager
I am here because I truly feel that healthcare equity is essential to the sustainability and prosperity of our communities. In my role, I work with our Performing Provider System (PPS) partners, leaders, and community members while coordinating with other central service functional areas, all to help organize programs and ensure key milestones are met and deliverables are produced within set timelines. Prior to joining Alliance, I served as a Project Manager for a software development company, delivering eLearning and simulation training for health care professionals including technicians, nurses, physicians and medical device manufacturing professionals. I was fortunate to not only had the opportunity to develop my skills in project management practices, but to gain extensive knowledge of the health care industry as well. I enjoy serving my local and national communities as a volunteer for the American Red Cross and St. Jude Children’s Research Hospital. I currently live in Schenectady with my loving wife and handsome 9-year-old golden retriever pup.
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Nicole Suissa
Privacy Officer
I am here because I believe in empowering my community to make informed choices about their care, and overall lives. In my role with Alliance, I ensure that patient privacy is protected, and that data is shared with our utmost caution and integrity. I support our community members having a stake in how their information is managed, and used to their benefit. Prior to joining Alliance, I served as the DSRIP Project Coordinator for Planned Parenthood Mohawk Hudson (PPMH), a community partner of Alliance. In that role, I liaised between PPMH and the various Performing Provider Systems it partnered with, to ensure smooth operations of its DSRIP participation. I earned my BA in Politics & Government from the University of Hartford, and my JD from the Penn State Dickinson School of Law. I currently serve on the University of Hartford’s Alumni Board of Directors. I also mentor students and young professionals in my spare time. I live in the Capitol region with my bubbly three-year-old daughter, Sarah Rose.
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Tom McCarroll
VP, Regulatory Performance and Compliance Officer
I am here because I knew, from the first minute I heard about NYS’ Medicaid Redesign, and DSRIP in particular, that it was a real opportunity to make things better for people, to enable people to realize a new level of health and wellness if we did it right. I’ve been with Alliance since inception, having worked on the initial application to form a PPS and participate in DSRIP. Prior to Alliance, I worked for St. Peter’s Hospital Foundation, and for St. Peter’s Health Partners in Business Development. I also enjoyed many years working at Verizon, where I retired as Verizon’s Vice President for Regulatory and Government Affairs for New York and Connecticut. My work at Alliance, be it in helping to build the governance and business infrastructure, developing methodologies for the optimum distribution of funding, or ensuring that Alliance operates in the most ethical manner possible, all builds upon my previous experiences in ways that I find deeply satisfying. I am a big believer in innovative and constructive problem-solving and have volunteered for many years as a community mediator, certified by the Unified Court System of New York. Although I’ve lived in a number of different places, I’m very happy to be back in my hometown, close to a large extended family and life-long friends. I love to coach youth basketball for my 14 year-old son, as well as get together with my grown twins and grandson at every opportunity.
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Kyla Philbrook
Project Manager
I am here because status, power, or wealth should not determine an individual’s health. Alliance for Better Health works toward a goal of health equity by improving health outcomes for Medicaid recipients through a variety of initiatives and projects. In my role at Alliance, I develop project plans and timelines, along with needed processes to implement and optimize our work. Prior to joining Alliance, I worked at Albany Medical Center, in both the Division of Cardiothoracic Surgery and Clinical Information Systems. I earned a MBA in Healthcare Management from Clarkson University. I volunteer on the planning committee for the Boys and Girls Clubs of Albany’s annual fundraiser, am a proud AmeriCorps National Civilian Community Corps alumnus, and recipient of the President’s Volunteer Service Award. Born and raised in the Capital Region, I now call Troy home, where I live with my husband.
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Lori Ciarmello
Executive Assistant
I am here because I want to be part of the change that is happening in healthcare and my role as an executive assistant with Alliance gives me this opportunity. I am the liaison to the Governing Board as well as the Finance Committee, the Audit and Compliance Committee, the Clinical Integration and Quality Committee, and the IT Committee. My past experiences have been in health care, health insurance and commercial real estate. I am currently the chair the Alliance Social Committee and my passions include cooking and golf. I am an active member of the Benevolent and Protective Order of Elks. I grew up in Scotia and currently live in West Glenville. I have two grown sons, Michael and Daniel and five grandchildren, Emilia, Elyssa, Michael, Nicholas and Kennedy.
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Linda Austin
Project Manager
I am here because I believe that our community is full of innovated ideas and Alliance is the catalyst to make things happen. In my role as a Project Manager, I scope out, plan and implement innovative ideas. I have had the pleasure of guiding our partners in meeting our 2017 DSRIP deliverable and launching new products such as AristaMD and Circulation. I love applying my strategic, execution, and relationship building skills on every project that I work on. Prior to joining Alliance, I worked for over 10 years in a Medicaid and Medicare managed care setting as an executive and as a consultant. My primary focus was enhancing patient center care models that allow individuals to remain safe and healthy in the place they call home. I grew up in the Western NY snow belt region, but my husband and I have called Albany our “hometown” for the past 25 years.
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Kim Feldman
Director, Project Management Office
About 10 years ago a friend came to me and said, “I think you would be a perfect fit for a job opening I have…I need a Project Manager to help stand up the Project Management Office for a health care company who is sure to have long-term influences on how the Health Care industry will evolve…and she wasn’t kidding!” Fast forward 10 years, and, lucky me, I am now managing an extremely talented group of Project Managers and am working alongside them to structure a more formal Project Management Office with the goal of supporting many of the innovative project’s Alliance is working on. I feel so at home to be in an environment of transformational innovation that is disrupting the U.S. Healthcare system. To be working for a company who is committing to innovating around the idea of managing social determinants of health is really important to me. I believe the work we are doing at Alliance will be the game changer in this arena. I regularly volunteer for The Make-A-Wish Foundation of NENY and I’m part of the Be My Eyes Community. I live on beautiful Saratoga Lake and enjoy many beautiful sunsets and moonlit nights. Life is good!
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Kate Knight
Office Manager
I am here because I believe that treatment of the whole person rather than symptoms is key in the future of healthcare and that the work Alliance is performing will assist in transforming the “system”. In my role I am responsible for the efficient operation of Alliance’s administrative and operational infrastructure. As the lead resource to senior management I ensure the timely follow up and execution of all commitments made to staff and/or partners. I have a B.S. in Marketing/Management from Siena College. I am pleased to have come back to healthcare after time away from the field. I previously worked at Albany Medical College in the Department of Family and Community Medicine. I am a member of the Columbia Greene Humane society and volunteer time/efforts to many different groups in the area. I live in East Greenbush with my husband, our rescue fuzzy babies Lucy the Foxhound and 2 cats Stella and Jewels
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Brittany Altieri
Project Manager
I am here because I believe that through inspiration, collaboration, and action (backed by data) we can empower people to make significant and revolutionary change. In my role at Alliance, I translate ideas and work into actionable project plans, bring together groups of super smart people who can collaborate and make decisions, and set timelines in order to achieve our goals. Prior to joining Alliance, I worked at St. Mary’s Healthcare as an Emergency Department Navigator where I encouraged and educated patients how to self-manage their personal health and connected patients to outpatient services and primary care. Additionally, I’ve worked for the Federal Emergency Management Agency (FEMA) as a Community Recovery Specialist within their Disaster Case Management Program. In this role, I helped with strategic planning, development and execution of the program through collaboration with our national partners Catholic Charities USA and The Commissioned Corps Public Health Service officers. The program served 13 of the hardest hit counties in upstate NY when Hurricane Irene and Tropical Storm Lee hit New York State. I have a Bachelor of Science degree in Psychology minoring in Anthropology & Classics from Union College. I enjoy reading, listening to podcasts, working out, Transcendental Meditation, coming up with crazy business ideas with my husband Mike, and spending time with our two children, Eva and Mikey Jr., and 150 lb. fur baby great dane Frankie.
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Yolanda Kirby
Data Coordinator
I am here because healthcare should be accessible and affordable for all. Hearing and learning from others sustains my passion for uplifting and empowering our community. In my position, I use my skills to assist in the delivery of Alliances’ programs and initiatives, ultimately working towards health equity for all. Prior to Alliance, I have worked for the New York State Nurses Association, Albany Medical Center, and a Nurse Case Management company. I have a BA in Sociology, Medical Humanities concentration from Davidson College, and a BS in Nursing from University of Virginia. I enjoy spending time with family and friends and providing home health care services.

Information Technology

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Lori Petersen
IS Business Analyst
I believe that everyone has an inherent right to have basic needs met – food, shelter and access to health care. Coordinated care requires us to think about the whole person and not just their immediate clinical needs. I was drawn to The Alliance for Better Health for their ‘outside the box’ thinking and ‘boots on the ground’ service delivery to improve people’s overall health here in our community. In my role, I work collaboratively with our partners to leverage technology and data that informs organizational process change for improved outcomes for our citizens. Using a data driven approach, we can define key performance indicators, track progress and quantify improvement. Prior to joining Alliance, I worked as a consultant with numerous New York State agencies in their move to managed care initiatives. As a business analyst, I assisted program teams develop the technologies that support care coordination for the long-term care, health home, and developmentally disabled populations. Outside my role as a business analyst, I am a yoga instructor that provides a safe space for students to use postures and breathwork to alleviate stress and increase overall health. Many of my students have practiced together for over thirteen years and overcome anxiety, autoimmune and chronic pain conditions. Additionally, I donate and volunteer with local domestic violence shelters. I am blessed to share my life with a wonderfully supportive husband, two beautiful teenage sons, three accomplished young adult stepchildren, my role model mother, and a fiercely strong grandmother. Namaste.
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Kellin Rowlands
Director, Information Systems
Acting as the Director of Information Systems Operations with Alliance for Better Health, I have devoted my professional life to innovation in healthcare information technology. I leverage interdisciplinary experience in IT to guide visions for true integration. I joined Alliance in March of 2017, prior to which I oversaw the development and implementation of a Value Based Payment (VBP) application deployed as part of New York State Department of Health’s DSRIP offerings. I have entrepreneurial experience including co-founding an IT Solutions company that developed applications to track patient outcomes and program fidelity in Evidence Based Models, as well as tools that respond to the social determinants of patient’s health. My career in quality and performance began during my undergraduate years, when I managed performance and quality assurance through implementation of EHR’s for social services and large Hospital systems. Before taking a desk job, I drove for an Ambulance Provider in NYC.
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David Conde
IT System Engineer
I am here because I believe Alliance for Better Health is helping to improve community health by innovating toward faster and more collaborative technologies. In my role, I focus on network and systems infrastructure design, hands-on implementation, and technical support. Prior to joining Alliance for Better Health in 2017, I worked in an IT firm with many small/medium/large organization clients, giving me a solid foundation in systems and network administration. Additionally, I earned a bachelor of science in information technology in 2015 and since then I have continued to study, gaining advanced IT knowledge through certification courses or programs such as Microsoft Certified Solutions Expert (MCSE), CompTIA, Oracle, VMware, and CISSP. I enjoy reading books, playing winter and summer sports, and listening to music.

Community Relations & Strategy

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Keshana Owens-Cody
Director, Community Relations
I am here because I believe that it is important to serve those in need. Community Based Organizations are the front-line to serving the impoverished, those with basic need emergencies. Every role that I have held in my career has been through a Community Based Organization, and now I am able to provide them with support to continue to break silos, demonstrate value, and align their services with the medical community. As a former Community Health Worker, and Transition Coordinator, I saw firsthand the needs not only of the community, but also the needs of the workforce. The importance of knowing the population served, the resources available in the community, and the ability to engage community members are critical skills needed to truly serve your community. I have held various workforce development positions for the community health workforce, and currently teach at both Hudson Valley and Schenectady County Community College. I hold a Bachelor’s in Criminal Justice and pursing a Master’s in Human Resource Management at the University of Connecticut. My interest in social determinants of health elevated when I became a mother. I was fortunate enough to know how to navigate resources available to our family but seeing other families struggle hurt. I have led family skill building groups and facilitated a women’s bible study called Propel Women. My husband and I have four beautiful children and we ensure that they understand the importance of giving back by volunteering at the South End Children’s Café in Albany, NY.
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Tyesha Young
Community Relations Specialist
I am here because I strive to help individuals to improve their lives and become self-sufficient. In my current role I am working with Community Based Organizations to demonstrate their value. Community Based Organizations are the heart of the communities they serve. It is there mission to offer supportive services to community members to help them improve their overall well-being. Community Based Organizations focus on addressing and improving Social Determinants of Health to improve health outcomes. I have many years of experience and knowledge working in Community Based Organizations and in healthcare systems. Most recently, I worked as a Lead Care Coordinator in reproductive health to develop and implement the Care Coordination Program. Through that partnership I was able to improve health outcomes, by engaging individuals with behavioral health and primary care providers. My experience working in direct care makes me knowledgeable of the unique challenges Community Based Organizations faces and improves my ability to effectively be able to support them as we move forward with the changes in healthcare. Over the years I have volunteered as a parent and community member with the Albany City School District Task Force, Equinox and Trinity Alliance of the Capital Region. I recently relocated to the Hampton Manor area in Rensselaer with my two children and our dog, York.
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Jason Noxon
Communications Specialist
I am at Alliance to tell the story of our organization, our partners, and ultimately our Medicaid members. My background is in Information Technology, but had always had a desire to work in communications (and honed my skills while still in IT by being the person who could disseminate technical information to non-technical people), and luckily I had the opportunity at the Alliance to become part of the Communications Team. I currently live in Saratoga Springs with my family, and I enjoy doing Voice Over, writing, and making music. I currently host the podcast for Alliance’s Storytelling Collaborative, as well as my own podcast called WriteBoom, where I interview writers about their challenges and their process.
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Sarah Wong
Director, Strategy
I am here because I believe real change, the kind that cultivates a brighter future by challenging the status quo, begins at the community level. In my role, I manage the development and execution of a long-term sustainability plan and future business model for Alliance. Designated to help inform the strategic direction and evolution of Alliance’s organizational voice, my work largely centers around advancing community relations efforts. A firm believer that the greatest asset of any organization is empowering people to do their best work, I assist in fostering a workplace culture of autonomy, productivity, and respect. Prior to joining Alliance, I worked as the Manager of Analytics for Albany Medical Center’s Performing Provider System, Better Health for Northeast New York, while also completing the Master’s Program in Healthcare Data Analytics at Clarkson University. All of this because I am confident that data can and should be a catalyst for effective change, especially in healthcare. I am actively involved in Big Brothers, Big Sisters of the Capital Region where I am fortunate to mentor a flourishing, teenage girl. A recent homeowner, I live in Albany with my boyfriend, Alex and our Husky, Rue.